Parts Replacement
Sometimes parts go missing or get damaged, we get it. Get in touch with us to get replacements.
Hassle-Free Support is Important to Us
Our sincere apologies if you have missing or damaged parts. We will do our best to get replacement parts to you as quickly as possible.
To help us do this, please fill out the form below. We will need Complete Name, Complete Shipping Address and Phone Number and email address so we can email tracking information.
In some cases, we need more information to make sure you get exactly what you need. In that case, our Customer Experience Team will contact you for further details. You may also be asked for your Proof of Purchase if we do not have your warranty already registered with us.
*Please do a full check of all parts and hardware to ensure you have everything you need. You’ll want to check before you book an installer to ensure they have everything necessary on the day they arrive.
